Welcome to Our FAQ Section
Your questions, answered. Explore our most common inquiries below.
Frequently Asked Questions
Your questions answered—quickly and clearly.
Submitting a job request is easy. You simply fill out our online form with your details and requirements. Once submitted, our system matches your request with available service providers in your area.
Our platform includes a range of septic services like pumping, inspection, and maintenance. You can find detailed descriptions of each service when browsing through our job listings.
Payments are processed securely via Stripe. You will be prompted to enter your payment details during the booking process, and you’ll receive confirmations once the payment is complete.
Yes, after your service is completed, you will be invited to leave a review. Your feedback helps others and ensures service providers maintain high standards.
Our platform is designed for homeowners, landlords, and anyone in need of septic services, as well as service providers looking to connect with customers easily.
Common Questions
Addressing Your Concerns with Straightforward Solutions.
To request a service, simply fill out our job submission form on the homepage. Make sure to enter your details accurately to ensure prompt assistance. Once submitted, you’ll receive a confirmation and will be connected with a local service provider.
We accept various payment methods including credit cards and secured payments through Stripe. Your payment information is handled with the utmost security, ensuring your peace of mind during transactions.
Yes, you can change your service date by contacting us directly through the app or website. Please provide us with your details and the preferred new date as soon as possible, so we can accommodate your request effectively.
You can track your service request through your user dashboard. You’ll receive updates on the status and ETA of the service provider. Notifications will be sent directly to your email or via the app for your convenience.
If you have a complaint, please reach out to our support team. We take your feedback seriously and aim to resolve any issues promptly. You can contact us via the support section on our website or via email. Your satisfaction is our priority.
